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Personal Branding and Social Skills Class


Charm is the ability to make someone else think that both of you are wonderful. ~ Edgar Magnin


It is important to put one’s best, polished foot forward. It takes 5 seconds for someone to make a first impression of you. 55% of your message is attributed to the way you look. 38% of your message is attributed to the way you speak. 7% of your message is attributed to the content of your words. What message are you sending? Polish your personal brand and learn to look and act your best. Topics include:


  • Personal Deportment – Attitude and Image and Grooming

  • Dressing for Success

  • Eye Contact

  • Proper Introductions and Handshakes

  • Proper Responses to Introductions

  • Listening Skills

  • The Art of Small Talk

  • Technology Etiquette

  • Meeting a Person With a Disability

Business Etiquette Class

Outcomes rarely turn on grand gestures or the art of the deal, but on whether you’ve sent someone a thank-you note. ~ Bernie Brillstein.


It’s the small – but important – things that help win the day. Learn the rules of business etiquette and the nuances of networking – put yourself and others at ease, and outclass your competition. Topics include:


  • Making an Entrance and Working a Room

  • The Importance of First Impressions

  • Body Language – What Are you Saying?

  • The Art of Small Talk

  • Listening Skills

  • Handshakes

  • Introductions

  • Handling the Business Card

  • Technology Etiquette

  • Thank you Notes


Dining Skills Class

They don’t teach etiquette much anymore, but if you ever have to choose between “Incredibly Advanced Accounting for Overachievers” and “Remedial Knife and Fork” head for the silverware. ~ Harvey Mackay


Confidence in one’s dining etiquette skills during an important business meal leaves one free to pay attention to what really matters – one’s dining companions and the business agenda at hand. Learn your way around the dining table and no longer worry which bread plate is yours, where to put your napkin when leaving the table mid-meal, or which fork to use. Topics include:


  • Host & Guest Duties

  • Receiving Lines

  • Seating

  • Napkin Placement and Use

  • Toasting

  • Styles of Eating – American and Continental

  • Silverware Savvy

  • The Silent Service Code

  • Reading our Dining Road Map: Place Settings

  • Dining Dos and Don’ts

Socializing & Entertaining

If you don't make it special, no one else will either. ~ Catherine Wallace  


An important part of being marvelously well-mannered is being a marvelous  hostess. Decorate your home with friends and family alike. Learn the art of home entertaining and how to open up your home so that you, your family, and your guests truly enjoy each other’s company. Preparation, humor, and staying calm when things go wrong are the keys to successful home entertaining.


Children's Etiquette Class

Manners are the happy way of doing things; each once a stroke of genius or of love –now repeated and hardened into usage. They form at last a rich varnish, with which the routine of life is washed, and its details adorned. If they are superficial, so are the dewdrops which give such depth to the morning meadows. ~ Ralph Waldo Emerson  


Learning manners, developing social skills and knowing the rules of etiquette make life so much more enjoyable and are some of the best gifts a child can receive. In addition to creating an award-winning board game, Kindness Kingdom,

we offer Marvelous Manners Workshops in area schools. Our instruction encourages empathy, develops social skills and nurtures a kindness of spirit that will help each boy and girl lead a more enjoyable and thoughtful life. The jumping off point for every lesson is The Golden Rule – to treat others the way we would like to be treated. Topics include: 


  • Making a Good First Impression by Looking and Acting Your Best

  • Introductions and Handshakes

  • Respecting Yourself and Others 

  • Communication Skills

  • Social Media & Tech Etiquette

  • Delightful Dining




Manners, social skills and a knowledge of the rules of etiquette are all learned skills. They make every social and business interaction more pleasant. In today’s business world possessing these soft skills can help you distinguish yourself from the competition. When you are at ease, and you put others at ease, you can focus on the business agenda at hand. We provide up-to-date and relevant manners and etiquette training in the following classes – all of which may be individually tailored to meet your business’ particular subject-matter needs and time constraints:

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